Steps or results look wrong
Check that Outpace has permission to read steps in Apple Health or Health Connect, then open the app to sync. Compare the same competition window and timezone: a round runs from 8 p.m. to 8 p.m., rather than midnight to midnight.
A confirmed zero and missing health data are treated differently. A late sync can update your activity without changing a locked winner. If you still need help, include your app version, device type, competition and the approximate time of the issue.
Report a photo or another concern
Use the in-app report control for harassment, sexual content, graphic violence, spam or private information. Group admins can remove winner images, and block controls hide photos and reactions across a connection. Shared-group competition records follow group membership.
If you cannot use the in-app controls, email support@outpaceapp.com with enough information to identify the concern. Avoid sending someone else’s unnecessary private information.
Account access and privacy
Contact support for a sign-in problem, a question about your information or help with an account-deletion request. Never send your password, a verification code, payment credentials or unnecessary medical details.
To delete your account, use Account & privacy, then Delete account. The Account Deletion page explains the process and what happens to your groups, results and play points.